Frequently Asked Questions
Everything you need to know about our shower care and water filtration solutions.
How do I know when to replace my shower filter?
For optimal performance, we recommend replacing your filter capsule every 3 to 4 months, or after 13,000 liters of water usage, depending on your local water hardness.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products safe for color-treated hair?
Absolutely. Our shower filters and scalp care products are specifically designed to remove chlorine and minerals that cause color fading and brassiness.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.